Frequently asked questions

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What types of factory replacement car rims do you offer?
We offer a wide range of OEM Alloy Rims designed for various car makes and models, including Ford, Toyota, and more.
Do you offer free shipping?
Yes, we provide complimentary shipping anywhere in the continental United States for all our products.
How long does shipping take?
Typically, orders are processed and shipped within 1-2 business days, and delivery times vary depending on your location. You can expect your order to arrive within 3-7 business days.
What is your warranty policy?
We offer a limited warranty against manufacturing defects. Our quality teams inspect each rim before shipping, and we provide assistance if you encounter any issues.
Can I return or exchange my rims if they don't fit my vehicle?
Yes, we offer hassle-free returns and exchanges within a specified timeframe if the rims are unused and in their original condition. Please check our return policy for details.
Do you ship internationally?
At this time, we only ship within the continental United States. We do not offer international shipping.
How do I contact customer support?
You can reach our customer support team via email at support@cenoco.llc or by phone at +1 (833) 870-2589. We are here to assist you with any questions or concerns.
Are your rims compatible with specific car models and years?
Yes, our product listings specify the compatible car models and years for each rim. Please ensure to check the product details before making a purchase.
Can I track my order after it's been shipped?
es, we provide tracking information for all shipped orders. You will receive an email with tracking details once your order is processed.
How do I file a warranty claim?
If you believe your rim has a manufacturing defect covered by our warranty, please contact our customer support team with your order details and issue description. We will guide you through the warranty claim process.